Delivery and Return
Katie di Mare offers you the option of standard shipping with DHL for a price €4,99€.
Oder from 300€ is free of charge delivery.
Standard shipping in 4 working days
Delivery to your delivery address by DHL is guaranteed within four business days for all orders placed Monday through Friday before 11:00 a.m. All orders placed after this time leave our warehouse the following business day.
Products of Katie di Mare are delivered by international courier directly to your home or office. You can decide for yourself where reception is more convenient for you.
Our Return Policy
You have up to 14 days after receiving the order to decide if the product is right for you. All details about the right of withdrawal can be found in the cancellation policy.
Please do not return the goods to us freight collect, as the parcel service provider may charge higher costs for this, which we will charge you further. The easiest way for you to return the goods is to contact our customer service at firstname.lastname@example.org and discuss the procedure.
To ensure quick processing, we ask that you return the item in its entirety. Please make sure that any attached labels or tags are not removed. This will save you a lot of time and hassle in the event of an exchange and reduce the risk of having to pay compensation for lost value.
Upon return, we will refund the purchase price within 14 days.
If you have any questions, please contact email@example.com